Get Up To 7% OFF Mid Year Sale & FREE Shipping On Orders Above RM199 (Malaysia Only)
icon-search
icon-search

Refund Policy

  • All products are original (Branded Items) & in new condition.

  • We make sure the order reaches you. Buyer has no risk.

  • Warranty policy by most brands only covers manufacturing defect. We understand it is costly to claim warranty from the overseas manufacturer. Therefore, JT Outdoor offers a comprehensive return policy, if the product(s) are faulty upon delivery, we will replace.

  • If the product(s) received is defective, it can be shipped back to us within 7 days (Semenanjung) / 14 days (Sabah/Sarawak) from delivery date in new & unused condition. We will replace or refund for you.

  • We reserve the right to not replace or repair any items that are damaged due to buyer's negligence, improper use, abuse or wear and tear.

  • A special order item is not returnable unless it is defective.

Your Cart

Your cart is currently empty.

Continue browsing here.